Shipping Policy

Please note, we can only process the shipment of an order once full payment (Wire Transfer to our HK bank account) has been received.

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As per standard, we aim to arrange dispatch for all in-stock units within 3 working days once payment has been received. Once the order is dispatched, as an estimate it will then takes 10-15 working days to arrive from the courier company.

Additional shipping charges apply to orders shipping to international destinations. 

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Once your order has shipped, we will send you a shipment confirmation email which will include tracking information for your products. To validate the tracking information, the shipping carrier typically requires one business day from the time you receive this notification.

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Any shipping or delivery dates provided will be estimates only, we are not responsible for any delay from the courier companies, and manufacturers.

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When you receive your shipment, please inspect all packages for items such as power supplies, manuals, or any applicable accessories for the product(s) ordered. Please be sure to save the box, the outer shipping carton (when applicable) and all packing material, in the unlikely event that you'll need it for a return shipment. Any damage during shipment must be handled by the customer with the carrier directly. Carrier may request to inspect the item upon receipt of a claim.

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RETURNS

All sales are final, no refunds will be granted.

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